Tkw99 com Privacy Policy – Your Data Is Completely Safe With Us

Tkw99 com collects certain necessary information to provide you with the best possible service. Under this Privacy Policy, we collect two types of data – information you provide directly and information collected automatically.

Personally Identifiable Information

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile number & email address
• Current and Permanent Address
• National ID or passport number (for KYC verification)
• Bank account or mobile banking details (for payment processing)

Financial Information

• Deposit & Withdrawal History
• Betting activity records
• Transaction ID and payment reference

Technical Information

• IP address & device information
• Browser type & operating system
• Platform access timestamps and session data
• Login logs and security-related data

Tkw99 com collects your information through several methods. Each method is fully lawful and subject to your consent.

When you log in, place a bet, or use any service on tkw99 com, certain technical information is automatically recorded. This data is primarily used to ensure platform security and enhance your experience.

Tkw99 com uses your information only for specific, legitimate purposes. The primary reasons we use your data under this Privacy Policy are outlined below:

Primary Purpose

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Ensuring betting, payment, and other platform services run smoothly.
• Security: Preventing fraud, money laundering, and unauthorised access.
• Legal Compliance: To meet applicable laws and regulatory obligations.

Secondary Purposes (Subject to Your Consent)

• Sending personalised offers and promotions
• Improving platform experience & features
• Market research and analysis (fully anonymised)
• Improving customer support quality

Tkw99 com uses the highest industry-standard technology to protect your data. Learn about our security measures:

Technical Security

• All data transfers are secured with 256-bit SSL/TLS encryption
• Passwords are stored using bcrypt hashing and are never stored in plain readable form
• Regular security audits and penetration testing
• Firewall and DDoS protection measures
• Two-Factor Authentication (2FA)

Data Retention Period

We do not retain data longer than necessary. General guidelines are as follows:

• Account information: for the duration of the account and 5 years after closure
• Financial transaction records: up to 7 years as required by law
• Customer support records: 2 years
• Technical logs: 90 days

Tkw99 com may share data with third parties only under limited and controlled circumstances. We are fully transparent about this in our Privacy Policy.

When Your Data May Be Shared

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• KYC Service Provider: Necessary information is shared with trusted third parties for identity verification purposes.
• Legal Authorities: We are required to provide information in compliance with court orders or government directives.
• Fraud Prevention: Information may be disclosed to relevant authorities to prevent fraud or illegal activity.

When Your Data Will Not Be Shared

• For advertising or marketing purposes
• For third-party commercial benefit
• For any non-essential purpose without your consent

Tkw99 com only works with third parties that uphold an equivalent standard of privacy policy.

Tkw99 com uses cookies on its website. Cookies are small text files stored in your browser that help improve platform functionality.

Types of Cookies We Use

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, layout, and settings.
• Analytics Cookies: To understand which parts of the platform are used most (anonymised data).
• Security Cookies: To detect suspicious logins or activity.

Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain tkw99 com services.

Every member of tkw99 com has the following rights regarding their personal data. This Privacy Policy exists to uphold those rights:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You may request that we limit how your data is used in certain circumstances.
• Right to Withdraw Consent: You may withdraw consent for any optional data use at any time.
• Right to Complain: You have the right to file a complaint with the relevant authority in the event of a data protection breach.

To exercise any of these rights, email us at support@tkw99com.com. We will respond within 30 days.

Tkw99 com strictly does not provide services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect any personal data from minors.

• Age verification is mandatory during the registration process.
• Date of birth is verified during the KYC process.
• Any data inadvertently collected from a minor will be deleted immediately and the associated account will be closed.

Tkw99 com may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following means:

• A notice will be sent to your registered email address
• A notification will be shown upon logging into the platform
• The "Last Updated" date at the top of this page will be revised accordingly

Continued use of tkw99 com after any changes takes effect means you accept the updated privacy policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. tkw99 com is always here for you.

• Email: support@tkw99com.com
• Live Chat: Log in to the platform for 24/7 support
• Response Time: Typically within 24–48 hours